This Privacy Policy is issued by Exclusive Home Guard (“EHG,” “we,” “us,” or “our”), on behalf of itself and its affiliated entities, subsidiaries, and successors-in-interest. This policy governs the collection, use, disclosure, storage, and protection of information—including personally identifiable information (“PII”)—acquired from or concerning individuals who engage with EHG through the following channels:

(a) Use of the official website located at www.exclusivehomeguard.com, including any successor domain or related subdomain (the “Site”);
(b) Use of any EHG-controlled mobile application or digital interface that provides access to or integrates with the Site (collectively, the “EHG Applications”);
(c) Access to or purchase of any products or services provided by EHG, whether online, through EHG Applications, or via offline transactions (collectively, the “Products” and “Services”);
(d) Communications conducted through offline channels, including telephone, direct mail, or in-person contact; and
(e) Any other lawful method by which EHG obtains or receives personal information directly from you or through authorized third-party sources.

By accessing the EHG Applications, using the Site, purchasing Services, or otherwise providing personal information to us, you hereby expressly acknowledge and consent—without limitation or qualification—to the collection, use, storage, processing, and cross-border transfer of your personal data as set forth in this Privacy Policy.

IMPORTANT NOTICE

THIS PRIVACY POLICY AFFECTS YOUR LEGAL RIGHTS AND OBLIGATIONS UNDER APPLICABLE LAW.
BY ACCESSING OR USING THE EHG APPLICATIONS, COMMUNICATING WITH EXCLUSIVE HOME GUARD, OR PROVIDING PERSONAL INFORMATION IN ANY MANNER, YOU EXPRESSLY CONSENT TO THE TERMS OF THIS PRIVACY POLICY.

IF YOU DO NOT AGREE TO BE BOUND BY THIS POLICY, YOU MUST IMMEDIATELY CEASE USE OF THE SITE, THE EHG APPLICATIONS, AND REFRAIN FROM PROVIDING ANY PERSONAL INFORMATION TO US OR OUR AFFILIATES.

Exclusion Clause (Text Messaging Consent)

The provisions of this Privacy Policy shall not apply to text messaging originator opt-in data and consent. Such information is not shared with third parties and is governed separately by applicable telecommunications privacy and consent laws.

How We Use and Share Your Information

Exclusive Home Guard (“EHG,” “we,” or “us”) may use and disclose your information, including Personally Identifiable Information (“PII”), in accordance with applicable federal, state, and local laws, for the following legitimate business and operational purposes:

1. Account Management and Service Fulfillment

• To facilitate your registration for an EHG account and to manage your access to the EHG Applications and affiliated platforms.
  
  
• To deliver, process, and manage transactions related to Products or Services purchased or requested by you.
  
  
• To allow you to submit feedback, reviews, or service ratings.
  
  

2. Internal Operations and Service Optimization

• To improve and customize EHG’s digital platforms, content, advertising, and user experience.
  
  
• To generate internal reports regarding application usage, feature performance, and customer behavior.
  
  
• To support testing, research, analytics, and product development.
  
  

3. Marketing and Promotional Activities

• To share your information with EHG’s subsidiaries and affiliates, where permitted by law, for marketing and operational purposes.
  
  
• To send targeted promotional communications by email, text message, or other channels regarding EHG or its affiliates’ Products and Services.
  
  
• To administer promotional programs, contests, sweepstakes, referral incentives, or loyalty campaigns in which you voluntarily participate.
  
  
• To facilitate surveys, polls, or market research related to EHG’s Products and Services.
  
  

4. Communications and Customer Support

• To notify you of updates to this Privacy Policy or any other EHG terms, policies, Products, or Services.
  
  
• To facilitate your participation in communication services (such as chat functions, support tools, or feedback portals) if available on the EHG Applications.
  
  
• To respond to your inquiries, support requests, and service-related communications.
  
  

5. Security and Compliance

• To detect, investigate, and prevent fraud, unauthorized transactions, and other illegal or prohibited activities.
  
  
• To ensure the protection of EHG, its customers, employees, vendors, and service providers.
  
  
• To enforce our Terms of Use and any other applicable agreements or policies.
  
  

6. Legal and Regulatory Requirements

• To comply with applicable legal obligations, including responses to subpoenas, court orders, or regulatory requests.
  
  
• To facilitate legal due diligence or disclosure obligations in the context of a merger, acquisition, asset transfer, divestiture, restructuring, reorganization, or dissolution, involving EHG or any of its business units.
  
  

7. Other Permissible Uses

• For any other purpose disclosed to you at the time your information is collected.
  
  
• For any additional use authorized under this Privacy Policy or permitted by law.

Information We Collect

The types of information collected by Exclusive Home Guard depend on your interaction with our digital platforms, services, and communications. Such data may be collected directly from you, automatically through technology, or from third-party sources, and includes but is not limited to the following categories:

1. Personal Information

Includes your full name, address, phone number, email address, and other identifiers that can reasonably be linked to you.

2. Financial Information

May include billing address, credit or debit card numbers, payment method details, and limited financial history where necessary to complete transactions.

3. Demographic Information

May include your date of birth, age range, gender, and geographic location, where such information is voluntarily provided or inferred from usage patterns.

4. Login Credentials

Includes your username, password, and any authentication tokens or identifiers used to access secured portions of the EHG Applications or Site.

5. Device and Technical Information

Includes IP address, device type, operating system, browser type, access dates and times, and other technical metadata used for system optimization, fraud detection, and customer support.

Connecting with the EHG Applications and Information Provided by You

When You Register or Otherwise Contact Us

By submitting personal information through the Exclusive Home Guard (“EHG”) Applications, the Site, or through any other platform or communication channel administered by EHG, you acknowledge and agree that such submission constitutes the establishment of a business relationship with EHG. As such, you expressly consent to being contacted by EHG, its subsidiaries, affiliates, and authorized representatives through any contact method you provide.

You further represent and warrant that you have the legal authority to provide any telephone number, email address, or other contact information submitted to EHG. By doing so, you expressly authorize EHG to communicate with you using the following methods:

• Email communications
  
  
• Telephone calls to landlines or mobile numbers
  
  
• Text messages (SMS/MMS)
  
  
• Automated dialing systems or prerecorded voice messages, to the extent permitted by applicable law
  
  
• Any other method compatible with your telecommunications device or preferred contact method
  
  

Such communications may relate to account management, transactional updates, service offerings, promotional content, regulatory notices, or other lawful business purposes.

Registration Information

When you request a quote, submit an inquiry, or initiate an order for any Products or Services through the Exclusive Home Guard (“EHG”) Applications, website, or affiliated channels, EHG may collect certain personally identifiable information (“PII”), which may include, but is not limited to, the following:

• Full legal name
  
  
• Residential or mailing address
  
  
• One or more telephone numbers (mobile or landline)
  
  
• One or more email addresses
  
  

This information is used for identification, communication, verification, and fulfillment purposes in connection with your request, inquiry, or transaction.

EHG reserves the right, in its sole and absolute discretion, to deny access to any individual or entity to the EHG Applications, Products, or Services at any time, with or without notice, and for any reason or no reason at all, including but not limited to suspected misuse, noncompliance with this Privacy Policy, or any other applicable terms and conditions.

Financial Information

“Financial Information” refers to payment-related data that you provide to Exclusive Home Guard (“EHG”), including but not limited to your bank account number, routing number, credit or debit card number, billing address, and any associated information required to complete a transaction involving our Products or Services.

By voluntarily submitting your Financial Information, you hereby expressly authorize EHG to transmit, share, and store such information with third-party service providers, including but not limited to:

• Payment processors
  
  
• Credit card issuers
  
  
• Banking and financial institutions
  
  

Such disclosures shall be limited to those necessary for the purpose of processing, verifying, and completing your payment transactions. EHG takes reasonable administrative, technical, and physical safeguards to ensure that third-party providers adhere to recognized industry standards for data protection and payment security, including those mandated by applicable financial regulations.

Security Advisory:
To help protect your Financial Information, you agree not to input or transmit payment details in any unencrypted or non-designated “free-text” fields on the EHG Applications. Financial data should only be entered in secure, designated fields explicitly marked for payment submission.

User-Generated Content

The EHG Applications may offer features such as review platforms, feedback forums, discussion boards, chat tools, or other interactive communication services (collectively, the “Communication Services”) that allow users to share, post, or transmit content.

By choosing to participate in these Communication Services, you acknowledge and agree to the following:

• Any content you submit—including but not limited to text, reviews, comments, images, or messages—may become publicly viewable and may be redistributed or republished by EHG across its platforms or promotional materials.
  
  
• EHG does not guarantee confidentiality for any information you voluntarily post or transmit via public or semi-public forums.
  
  
• You should exercise caution when disclosing personally identifiable information through such Communication Services, as EHG cannot control how third parties may access, store, or use such information.
  
  

EHG reserves the right, but not the obligation, to monitor Communication Services for inappropriate or unauthorized content. We may remove, restrict, or block any material we deem to be:

• Offensive, misleading, or unlawful
  
  
• In violation of this Privacy Policy or our Terms of Use
  
  
• Harmful to other users, EHG’s reputation, or operational integrity
  
  

For further clarification of your rights and responsibilities related to Communication Services, you are encouraged to review our Terms of Use, which are incorporated by reference into this Privacy Policy.

Information Collected Through Technology

In addition to the personal or financial information you voluntarily provide, Exclusive Home Guard (“EHG”) and its authorized third-party service providers may utilize various automated data collection technologies to gather information about your interactions with the EHG Applications. Such technologies are used to enhance functionality, security, analytics, and the overall user experience.

These technologies may collect technical and usage-related information, including but not limited to:

• Device type, operating system, browser type, and language settings
  
  
• Pages visited, features used, session duration, and referring URLs
  
  
• IP address, geolocation data (when enabled), and system configuration
  
  
• Behavioral tracking for security, fraud detection, and optimization purposes
  
  

Cookies and Tracking Technologies

EHG may employ standard tracking technologies, including but not limited to:

• Cookies
  
  
• Pixel tags
  
  
• Web beacons
  
  
• Browser analysis tools
  
  
• Server and application logs
  
  

These tools serve the following purposes:

• To recognize returning users and deliver a personalized browsing experience
  
  
• To monitor browsing behavior, preferences, and interaction patterns
  
  
• To gather analytics regarding traffic flow and feature performance
  
  
• To aid in the detection and prevention of fraudulent or unauthorized activities
  
  

About Cookies:

Cookies are small data files stored on your device’s browser that enable EHG to retain your preferences, login status, and prior interactions. These cookies may be session-based (expiring once your browser is closed) or persistent (retained for future visits).

If you do not wish to accept cookies, you may configure your browser settings to block, disable, or delete cookies at any time. Please note, however, that disabling cookies may impair or limit your access to certain features and functionality of the EHG Applications.

Device Identifiers & Analytics

Exclusive Home Guard (“EHG”) may collect unique Device Identifiers, including but not limited to Internet Protocol (IP) addresses, media access control (MAC) addresses, and unique device IDs, for purposes including:

• Administering and optimizing the EHG Applications
  
  
• Analyzing usage trends and aggregate traffic patterns
  
  
• Facilitating diagnostics, error tracking, and service improvements
  
  
• Compiling demographic data for internal reporting and marketing purposes
  
  

In addition, EHG may collect referral information, which may include:

• The website, search engine, or link that referred you to the EHG Applications
  
  
• The website you navigate to after leaving the EHG Applications (where accessible by your browser or device settings)
  
  

Pixel Tags, Web Beacons, and Embedded Scripts

Pixel Tags and Web Beacons

EHG and its third-party service providers may use pixel tags or web beacons, which are small, transparent image files embedded in emails or webpages. These technologies assist us in determining:

• Whether an email was opened or a link was clicked
  
  
• How users interact with specific areas of the EHG Applications
  
  
• The effectiveness of email campaigns and digital advertising
  
  

Embedded Scripts

EHG Applications may also use embedded scripts, which are lines of code executed within the user’s browser or mobile app. These scripts are active only during your session and are automatically deleted or deactivated once your session concludes. They are used to:

• Monitor navigation behavior and user interaction within the Applications
  
  
• Enhance performance diagnostics and identify technical issues
  
  

HTML5 Local Storage & Mobile Tracking

EHG may implement HTML5 local storage technologies within its mobile applications (including iOS and Android platforms) to enhance user experience and maintain preferences across sessions. This storage mechanism enables EHG to:

• Track feature usage and user behavior across multiple sessions
  
  
• Retain data for offline access and faster load times
  
  

Please note that HTML5 storage functions independently of browser cookies and may not be deleted through standard browser cookie clearing tools. Users wishing to manage or delete such data may need to do so through their device settings or the application’s internal controls (if available).

How We Use Tracking Data

Information collected through cookies, pixel tags, embedded scripts, and other tracking technologies may be utilized by Exclusive Home Guard (“EHG”) in both personally identifiable and non-identifiable formats for a variety of lawful business purposes, including but not limited to:

• Improving user experience, site navigation, and platform functionality
  
  
• Optimizing advertising, promotional campaigns, and remarketing efforts
  
  
• Generating internal analytics and performance reports
  
  
• Detecting, preventing, and mitigating fraudulent activity and security threats
  
  

To the extent that EHG associates any tracking data—such as Usage Information or Device Identifiers—with information that identifies you personally, such combined data will be treated and protected as Personal Information under this Privacy Policy.

Information We Collect from Third Parties

In addition to information you provide directly, EHG may obtain personal information about you from third-party sources, including those who have:

• Purchased or registered EHG Products or Services on your behalf
  
  
• Referred you to EHG or recommended EHG’s offerings
  
  
• Provided supplemental or updated information to support EHG’s operations
  
  

Examples of such third-party sources include:

• Real estate professionals (e.g., realtors, leasing agents, or brokers) who facilitate transactions involving EHG service contracts as part of a home sale, lease, or rental
  
  
• Affiliated business partners, resellers, or referral networks who have a business relationship with EHG
  
  
• Data providers or verification services that supply updated contact details, address corrections, or demographic insights
  
  

EHG may use this third-party information to:

• Verify and maintain the accuracy and completeness of customer records
  
  
• Tailor marketing communications, promotional content, or service recommendations that may be relevant to your interests
  
  
• Perform internal data analytics, improve operational efficiency, and enhance the quality of EHG’s Products and Services

Third-Party Analytic Technologies

Exclusive Home Guard (“EHG”) may engage third-party service providers to implement analytics, advertising, and performance tracking tools on the EHG Applications, including its website and mobile platforms. These technologies are used to help EHG better understand:

• The demographics and behavior of users accessing the EHG Applications
  
  
• Patterns of interaction with content, features, and navigation pathways
  
  
• Opportunities to enhance service quality, platform performance, and advertising effectiveness
  
  

These third-party analytics providers may utilize various tracking mechanisms, including but not limited to:

• Cookies
  
  
• Pixel tags
  
  
• Web beacons
  
  
• Embedded scripts
  
  
• Device fingerprinting technologies
  
  

The information collected by such technologies may include, but is not limited to:

• The date and time of your visit
  
  
• Pages and content viewed, including duration of interaction
  
  
• Referring and exit websites (i.e., websites visited before or after interacting with the EHG Applications)
  
  
• Device Identifiers, browser type, and operating system
  
  
• Geolocation data (if enabled on your device)
  
  

Some of these third-party providers may aggregate data across multiple platforms and services in order to deliver personalized marketing, remarketing, or behavioral targeting campaigns. These practices are governed by the privacy policies of the respective third parties.

EHG does not have direct access to, nor does it control, the tracking technologies used by these third-party services, nor how they manage or use the data collected through their tools. Users are encouraged to review the privacy policies and opt-out mechanisms made available by these providers to better understand their rights and choices.

Transactional Communications

Exclusive Home Guard (“EHG”) may send you essential transactional communications in connection with your account, purchases, and service-related matters. These communications are necessary to fulfill contractual obligations and maintain your access to Products and Services. Such communications may include, but are not limited to:

• Order confirmations, receipts, and renewal notifications
  
  
• Customer service requests, confirmations, or case updates
  
  
• Notifications regarding service-related operational matters, including:
  
  
  • Temporary maintenance or service suspensions
    
    
  • Delivery delays or access issues affecting Products or Services
    
    
  • Service updates or disruptions impacting your account
    
    

Important Notice: These communications are not promotional in nature and are considered essential for the administration of your account and the fulfillment of services. As such, you may not opt out of receiving transactional communications while maintaining an active relationship with EHG.

Authorized Third-Party Service Providers

EHG may engage third-party contractors, vendors, and service platforms (“Authorized Third-Party Service Providers”) to perform services on its behalf or to support the operation of the EHG Applications and its business functions.

These Authorized Third-Party Service Providers may, in the course of delivering their services, be granted limited access to your personal information strictly for the purpose of:

• Payment processing and financial reconciliation
  
  
• Order fulfillment and delivery
  
  
• Customer relationship management (CRM)
  
  
• Technical support, IT infrastructure, and platform security
  
  
• Marketing, analytics, and communication facilitation
  
  
• Fraud detection and prevention
  
  

All such third parties are contractually obligated to handle your information in accordance with applicable privacy and data protection laws and to use it solely for the purpose for which it was disclosed.

Third Parties Who Recommend Our Products and Services

From time to time, Exclusive Home Guard (“EHG”) may share limited information with third parties who have played a role in introducing or providing you access to EHG’s Products or Services. Such third parties may include:

• Individuals or entities who have purchased an EHG Product or Service on your behalf
  
  
• Realtors, leasing agents, property managers, or other facilitators who have recommended EHG’s offerings in connection with a real estate transaction
  
  

Information shared with these third parties may include non-sensitive usage information, such as service activation dates, claim status, or general service activity, but will not include financial or highly sensitive personal information unless specifically authorized or required by law.

Electronic and Direct Mail Promotional Offers

EHG, along with its affiliates, subsidiaries, and authorized marketing partners, may send you promotional communications via email and direct mail. These communications may include:

• Special offers, discounts, or new product announcements from EHG
  
  
• Third-party offers promoted on behalf of select partners whose services may be of interest to you
  
  

You may opt out of receiving promotional emails or direct mail at any time by following the instructions set forth in the “Choice and Opt-Out” section of this Privacy Policy. Please note that opting out will not affect your ability to receive transactional communications as outlined previously.

Telemarketing

If you have voluntarily provided your telephone number to EHG, you hereby consent to receive telephonic communications from EHG and its affiliates, which may include:

• Follow-up calls related to an inquiry or completed transaction
  
  
• Renewal reminders or offers for additional Products and Services
  
  

These calls may be placed via manual dialing or through automated telephone dialing systems, where permitted by applicable law. If you prefer not to receive such marketing calls, you may opt out at any time as described in the “Choice and Opt-Out” section of this Privacy Policy.

Third-Party Tracking and Advertising

Exclusive Home Guard (“EHG”) may allow certain third-party advertising and analytics providers to display advertisements or collect non-personally identifiable information on EHG’s behalf when you access the EHG Applications. These third-party vendors may employ tracking technologies such as:

• Cookies
  
  
• Web beacons (also known as tracking pixels)
  
  
• Embedded scripts or similar technologies
  
  

These technologies may collect information including, but not limited to:

• Click-stream behavior, including pages visited and links clicked
  
  
• Browser type, version, and operating system
  
  
• Date and time of access
  
  
• Advertising interactions, such as ads viewed, clicked, or scrolled over
  
  

The purpose of such data collection is to facilitate the delivery of personalized, interest-based advertisements that are more relevant to your preferences and browsing habits.

If you wish to learn more about how advertising networks collect and use information, or if you wish to opt out of interest-based advertising, you may visit the Network Advertising Initiative at:
🔗 www.networkadvertising.org

Please note that opting out does not eliminate advertising; it simply renders ads that are less tailored to your online behavior.

Co-Branded Areas

Certain portions of the EHG Applications may be developed or operated in partnership with third-party entities, including but not limited to advertisers, sponsoring companies, or service providers offering integrated products, services, or rewards programs (collectively referred to as “Co-Branded Areas”).

Each Co-Branded Area will be clearly identified and may include the branding or name of the applicable third-party partner.

By interacting with, registering for, or purchasing through a Co-Branded Area, you acknowledge and agree that:

• You may be submitting personal information directly to both EHG and the applicable third party; or
  
  
• EHG may, where appropriate, share your information with the third-party partner to fulfill your request or registration
  
  

Your personal information submitted in Co-Branded Areas shall be subject to:

• This EHG Privacy Policy; and
  
  
• The privacy policy of the applicable third-party partner
  
  

EHG disclaims any responsibility or liability for the data practices, use, or safeguarding of personal information by third-party partners. You are strongly encouraged to review the privacy policies of all third-party sponsors or service providers before engaging with any Co-Branded Area.

Feedback

Any comments, suggestions, reviews, testimonials, inquiries, ideas, or other forms of input submitted to Exclusive Home Guard (“EHG”), whether through the EHG Applications or other communication channels (collectively, “Feedback”), shall be considered non-confidential and non-proprietary, except where otherwise required by applicable law.

Subject to applicable law and this Privacy Policy, EHG and its affiliates shall have the unrestricted, royalty-free, worldwide, perpetual, and irrevocable right to use, reproduce, display, perform, distribute, publish, adapt, translate, create derivative works from, and promote such Feedback in any format or medium, whether currently known or developed in the future, without any obligation to compensate you or seek further permission.

Feedback may be used, without limitation, to:

• Improve, develop, and enhance EHG’s Products, Services, or business operations
  
  
• Market or promote customer experiences and testimonials
  
  
• Conduct internal research and innovation initiatives
  
  

By submitting Feedback, you represent and warrant that:

• Your Feedback is original to you and does not infringe on the rights of any third party, including intellectual property, privacy, publicity, or proprietary rights
  
  
• Your Feedback does not contain unlawful, defamatory, abusive, obscene, threatening, or otherwise inappropriate material
  
  
• Your submission is free of malicious software, viruses, advertising spam, or unauthorized commercial solicitations
  
  

Sweepstakes, Contests, and Promotions

From time to time, EHG may offer promotional campaigns, including but not limited to sweepstakes, contests, giveaways, or limited-time offers (collectively, “Promotions”), which may require registration or the submission of personal information as a condition of entry or participation.

By choosing to participate in any Promotion offered by EHG, you expressly agree to be bound by the Official Rules or Terms and Conditions applicable to that Promotion. Such rules may contain specific eligibility requirements, disclosures, restrictions, and instructions governing your participation.

As part of a Promotion, your personal information may be:

• Shared with third-party sponsors or administrators to fulfill the Promotion’s operations or prizes
  
  
• Made public in accordance with applicable laws, such as publication of winner names
  
  
• Used for other lawful purposes outlined in the Promotion’s Official Rules
  
  

All personal information collected through a Promotion will be processed in accordance with the terms of this Privacy Policy, except where specifically modified by the Promotion’s rules or by law.

Legal Matters and Safety

Exclusive Home Guard (“EHG”) reserves the right to access, preserve, and disclose any personal information, including Personally Identifiable Information (“PII”), without your prior consent, when such action is reasonably believed to be necessary for any of the following purposes:

• Legal Compliance: To comply with any applicable law, regulation, legal process, subpoena, court order, or governmental request.
  
  
• Fraud Prevention and Policy Enforcement: To investigate, prevent, or take action regarding suspected fraud, unauthorized access, misuse of the EHG Applications, violations of this Privacy Policy or the Terms of Use, or any other agreements with EHG.
  
  
• Risk of Legal or Financial Liability: When necessary to protect the legal rights, property, or financial interests of EHG or its affiliates.
  
  
• Emergencies and Threats to Safety: To address emergencies or imminent threats involving potential harm to any individual, property, or the general public.
  
  
• Inappropriate Conduct: Where user activity on the EHG Applications or within Communication Services is deemed abusive, unlawful, or in violation of EHG’s policies or applicable law.
  
  

EHG shall undertake such disclosures in good faith and in accordance with applicable legal standards.

Sale or Transfer of Business or Assets

In the event that EHG, or any of its affiliates, divisions, or business units, is involved in a merger, acquisition, reorganization, sale of assets, divestiture, insolvency, bankruptcy, or receivership, the personal information collected from customers and users—including all associated data gathered through the EHG Applications—may be sold, transferred, or assigned as part of the business assets.

Additionally, EHG may disclose personal information in connection with:

• Commercial transactions, including the pursuit of investment, financing, funding, or corporate support from third parties
  
  
• Due diligence activities related to such transactions, provided appropriate confidentiality agreements are in place
  
  

In all such cases, any acquiring or successor entity shall be bound to protect personal information in accordance with the terms of this Privacy Policy or an equivalent level of privacy protection.

Choice and Opt-Out

Exclusive Home Guard (“EHG”) provides you with the opportunity to manage your marketing preferences and opt out of promotional communications at any time. If you wish to be added to our Do Not Email, Do Not Mail, or Do Not Call lists, you may do so using any of the following methods:

Electronic Promotional Offers

If you prefer not to receive promotional emails regarding special offers, updates, or marketing content from EHG, you may opt out by:

• Clicking the “Unsubscribe” link found in the footer of any promotional email you receive;
  
  
• Calling EHG Customer Care at the number listed on our website (or at the number provided below, once established); or
  
  
• Contacting our Privacy Coordinator in writing at the address provided in the Contact Us section of this Privacy Policy
  
  

Please note that opting out of promotional emails will not affect your ability to receive transactional communications, such as service confirmations, renewal notices, or legal disclosures.

Direct Mail Promotional Offers

To stop receiving promotional materials via postal mail, you may:

• Contact EHG Customer Care at the phone number provided below (once available); or
  
  
• Submit a written opt-out request to our Privacy Coordinator, including your full name and mailing address
  
  

Telemarketing Calls

If you wish to opt out of receiving marketing phone calls, you may:

• Call EHG Customer Care (once a telephone number is established); or
  
  
• Request to be placed on our Do Not Call List during any phone call initiated by EHG or its representatives
  
  

Communications from Affiliates and Partners

If you receive promotional communications from EHG affiliates, subsidiaries, or co-branded partners, please note that each entity manages its own opt-out process, and you may be required to opt out separately from each brand or sender.

Text Messaging and Mobile Data Privacy

Exclusive Home Guard (“EHG”) respects your privacy and is committed to safeguarding your mobile data and communications preferences. Accordingly, EHG does not share any mobile information, including telephone numbers, SMS opt-in data, or text messaging consent, with third parties or affiliates for the purpose of marketing or promotional outreach.

Furthermore, unless otherwise required by applicable law or necessary to facilitate a service you have expressly requested, text messaging originator opt-in data and consent will not be disclosed, transferred, or sold to any third party. All data-sharing practices described elsewhere in this Privacy Policy explicitly exclude such mobile-related consent and information.

Service-Related Communications

Please be advised that opting out of promotional communications—whether electronic, telephonic, or via direct mail—does not apply to service-related notifications. EHG may continue to send you account-specific or transactional communications, including but not limited to:

• Notifications related to active service accounts, renewals, or claims
  
  
• Critical updates concerning EHG’s Products or Services to which you are currently enrolled
  
  
• Legally required disclosures or administrative notices
  
  

These communications are essential to the fulfillment of your service contract and may be sent via email, direct mail, or other contact methods you have provided.

Important Disclosures, Practices, and Contact Information

Links to External Websites and Communities

The EHG Applications may contain hyperlinks or references to third-party websites, platforms, or online communities not owned or controlled by Exclusive Home Guard (“EHG”). These external sites operate independently and are not governed by this Privacy Policy.

EHG expressly disclaims any responsibility or liability for the privacy practices, data collection methods, content, or security measures of such third-party platforms. Users are encouraged to review the privacy policies and terms of use of any external site they access through the EHG Applications to understand how personal information may be collected, used, or disclosed.

Children’s Privacy

The EHG Applications and Services are intended for use by general adult audiences and are not directed to children under the age of thirteen (13). EHG does not knowingly collect or solicit personal information from individuals under the age of 13.

If it is determined that personal information has been collected from a child under 13 without verifiable parental consent, EHG will take prompt and appropriate steps to delete such information from its systems in compliance with applicable law, including the Children’s Online Privacy Protection Act (COPPA).

Individuals under the age of 13 should not use, register with, or submit any personal information via the EHG Applications.

Changes to This Privacy Policy

EHG reserves the right to amend, update, or revise this Privacy Policy at any time, at its sole discretion. The most current version will always be posted on the EHG Applications, and the “Effective Date” at the top of the policy will reflect the most recent update.

Material changes that significantly affect how EHG collects, uses, or discloses personal information may be communicated through one or more of the following methods:

• A revised Effective Date posted at the top of the Privacy Policy; and/or
  
  
• A direct notice sent to you via email, postal mail, or other available contact method, containing the updated Privacy Policy or a summary thereof
  
  

Your continued access to or interaction with the EHG Applications following the Effective Date of any revision shall constitute your acceptance of the updated terms for all information collected on or after that date.

Disputes

By accessing or using the Exclusive Home Guard (“EHG”) Applications, you acknowledge and agree that any disputes, claims, or controversies relating to privacy, data collection, or this Privacy Policy shall be governed by the terms of this Privacy Policy and the EHG Terms of Use, including, but not limited to:

• Limitations on damages and liability
  
  
• Binding arbitration and dispute resolution mechanisms
  
  
• Choice of law, which shall be the laws of the United States and the State of New Jersey, without regard to its conflict-of-law provisions
  
  

Any dispute arising under or relating to this Privacy Policy shall be resolved exclusively pursuant to the terms set forth in Section L of the EHG Terms of Use or relevant agreement.

No Rights of Third Parties

This Privacy Policy is intended to apply solely between EHG and its users. It does not create any third-party beneficiary rights, nor does it entitle any third party to the disclosure of personal information, except as expressly set forth herein or as required by applicable law.

Contacting Us

If you have questions, concerns, or requests regarding this Privacy Policy or the data practices of Exclusive Home Guard, you may contact us using the information below:

Email: info@exclusivehomeguard.com
Mailing Address:
Exclusive Home Guard
377 Valley Road
Clifton, NJ 07013
United States